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Photography, Videography and Matterport

Yes, we recommend having a Hive account if you are placing multiple orders. However, we do have the facility to provide the photos, videos and Matterports scans via file transfer.

Yes, no problem at all – simply confirm your preference when placing your order.

Yes, all our photographs are digitally processed to a high standard and, where appropriate, blue skies are added. We also provide a full digital re-touching and airbrushing service.

Yes, we recommend having a Hive account if you are placing multiple orders. However, we do have the facility to provide the photos, videos and Matterports scans via file transfer.

Yes, personal/family photographs will be blurred in photos and Matterports. For videos, this can be quoted for on a case by case basis as it is a more detailed process.

This is dependent on the size of the property and services ordered. In most cases it should only be a couple of hours.

You are more than welcome to be there during the appointment. An adult will need to be present if there are any under 18 year olds present.

We encourage clients to dress or stage their properties in advance. Please follow this link for our preparation tips.

Your Matterport scan will be hosted for six months, thereafter additional charges apply.

For standard and photo plus photography, videography and Matterports, there is a one-day turnaround. For premium photography, there is a two-day turnaround due to the number of photos and additional editing/processing.

For standard photography, you will receive up to 25 photos. For photo plus, you will receive up to 40 photos. For premium, you will receive approximately 70 – 100 photos.

Your photos will be available for six months before they are archived.

Please contact us directly to discuss.

Yes, you can request amendments. We recommend doing this within 2 weeks of receiving your video.

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